Tuesday December 12, 2017
 

Shipping & Returns

Ownership of all goods supplied remains vested in Select Hobbies until payment is made in full.

Warranty

  • We only sell products imported by the official importer of the relevant brand, hence all our products carry their full manufacturers warranty.
  • We do not sell grey imports.
  • All defective products under warranty are sent to the relevant supplier or official service for repair or replacement.
  • Unless stated otherwise, we cannot honour a product warranty if the product has been physically damaged, struck by lightening, installed incorrectly or subjected to misuse or abuse in any way.

Shipping
All orders are usually shipped within 3-5 days from confirmation of order, subject to availability of stock and receipt of payment. Orders placed over weekends or public holidays will be processed on the next working day. Once the order is shipped you will receive an e-mail confirming shipment including any tracking information if applicable. All items purchased from Select Hobbies are made pursuant to agreements with shipping and delivery agents and risk of loss pass from Select Hobbies to such agents upon delivery of any item to such carrier.

Speedservices "counter-to-counter" deliveries are normally used to send our items. We may use different couriers depending on the weight, size and destination of the order.

Returns
Faulty equipment is to be returned to Select Hobbies offices in Randburg only. See our returns policy for more details.
We do not except returns on software under any circumstances.

Cancellations
We will accept cancellations on orders still pending but if we have incurred costs these will be passed on to you.  Any cancellations during processing will be subject to a 20% handling fee.

Select Hobbies shall not be liable for any loss of profits or any damage, direct or indirect, consequential or otherwise sustained by the purchaser whether or not caused by the negligence of the seller, its agents or employees.

Interest will accrue on overdue amounts.

E & OE

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